Return Policy

At The Refined Liquid, we take pride in the quality of our products and strive to provide our customers with the best possible service. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy.

Please note that all our products have gone through technical checks and quality control measures before being shipped to our customers. We do not accept returns for products that are lost or damaged in transit, and we are not responsible for any such actions.

If you receive a product that is damaged or has factory defects, please send us an email with proof of the issue. We will promptly verify the issue and proceed with our 30-day refund policy.

To be eligible for a refund, the product must be in its original condition and packaging. Refunds will be issued to the original payment method used for the purchase. Please note a 50% restocking fees apply.

Please allow up to 30 business days for the refund to be processed after we have received the returned product. We reserve the right to refuse any refund request that does not meet our refund/return policy criteria.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us through the contact us form. We are committed to providing our customers with the best possible service and will do our best to resolve any issues in a timely and satisfactory manner.